Q. I’ve always heard that you should "rotate" shampoos…that by using the same shampoo the hair will get used to it and not do as well. Is this true:

A. We hear this frequently. Truly, shampoo is shampoo…and should work regardless of how long you use it. However, many times, we chose the wrong shampoo for our type of hair…or we chose a "cheaper" shampoo that will either leave a residue on the hair, or doesn’t work well enough to remove the residue of styling products. This would, in effect, make us think the shampoo "isn’t working anymore". So, our recommendation is that you use the shampoo recommended by your stylist. She knows YOUR type of hair, and should be able to steer you in the right direction.